How to contact Apple support in South Africa


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If you are using an Apple device, whether it’s an iPhone, Mac, iPad, iPod, or even an Apple watch, you may sometimes need to contact the apple support team for any help or clarifications, including the issue regarding the Apple Id, Macbook, Mac Mini, iMac setup, etc.



The authorised distributor for Apple products in South Africa is Core Group.

Contact The Core Group South Africa

Contact the Core Group on Web: http://www.core.co.za/
Phone: 011 535 9000
Technical support: 0800 444 426

Contact Apple Techincal Support via Online Chat

To reach apple techincal support over online chat, go to the Apple official support page, select the device you wish to get the support for, and then click on the ‘Chat’ option.

You must enter the device serial number or Apple id to initiate the chat. Then, once the chat window popups, you can type in your issue, and the advisor will help you solve the problem.

Apple Support via Official Support App

Apple also offers an all-in-one support application. First, you can download the app from the app store. Then, you can reach the support team via phone or chat, and they will help you find the retail store using the application.