Ackermans Account Enquiries Contact Details


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At Ackermans, we value your convenience and accessibility, which is why we offer multiple channels for you to get in touch and manage your account effortlessly. Whether you have account-related questions or need assistance, here are various ways to reach us:



1. Email Inquiries

Email Address: accounts@tenacityinc.co.za

For a prompt response and assistance with your Ackermans account, don’t hesitate to send us an email. Our dedicated team is ready to address your inquiries and provide support promptly.

2. Phone Support (Within South Africa)

Contact Number: 0860 992 222

If you’re in South Africa, you can rely on our local customer support team by calling the provided phone number. We are here to assist you with any account-related matters you may have.

3. International Phone Support

Contact Number: +27 (0)21 928 1080

If you’re contacting us from outside South Africa, simply dial the international support line. Our knowledgeable team is ready to assist you with international account inquiries and support.

Manage Your Account on the Go

We understand that managing your Ackermans account should be simple and accessible. That’s why we offer convenient mobile options for checking your account balance and applying for a credit limit.

4. Mobile Access

  • Check Your Account Balance or Apply for a Credit Limit

Using your cellphone, you can easily access your account by dialing 12027587#. Then, select one of the following options: – Press 1 for a limit increase – Press 2 for a balance inquiry

Connect via WhatsApp

5. WhatsApp Communication

WhatsApp Number: 0860 900 100

For quick and direct communication, save Ackermans Accounts as a contact on WhatsApp. You can use WhatsApp to send inquiries, receive assistance, and stay informed about your account.

Receive Important Information via SMS

6. SMS Account Details

To quickly access essential account information, send an SMS with your card number to 45090. You will receive information regarding:

  • Your available credit
  • Credit limit
  • Account balance
  • Total payment due

Keep Your Account Active

7. Account Status Check

To ensure your Ackermans account is still active and in good standing, dial 130602#.

Our commitment is to make managing your Ackermans account as simple and efficient as possible. Choose your preferred contact method from the above options, and we will be delighted to assist you promptly and professionally. Your financial convenience is our priority.