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If you have a previously scheduled appointment with NATIS to renew your driver’s license card using the eNaTIS website but now find that you no longer require it, rest assured that canceling your appointment is a straightforward process. To guide you through the cancellation process, here’s an in-depth explanation of each step:
Step 1: Access the NATIS Website Firstly, open your web browser and navigate to the official NATIS website. This website is where you originally booked your appointment, and it is also the platform where you’ll execute the cancellation.
Step 2: Access the Application Tracking Once you’re on the NATIS website, look for the “Track Application” option. This is the gateway to monitoring and managing your appointments. Click on it to proceed.
Step 3: Input Your Personal Information You will be prompted to input specific personal details, such as your ID number, full name, and surname. Ensure that you accurately provide this information. After inputting your details, press the “Enter” key or click the designated button to proceed.
Step 4: Specify the Application Type At this point, you will be prompted to specify the type of application you wish to track and manage. Since you are interested in canceling a driver’s license card renewal appointment, locate and select this specific option from the choices provided.
Step 5: Identify and Access Your Pending Application Once you’ve specified the application type, a list of applications associated with your provided information will be displayed. Your appointment, in this case, should be featured with a status of “Pending.” Click on this application to access more detailed information.
Step 6: Execute the Cancellation Within the detailed application information, you will find a drop-down menu that reveals various options. From this menu, select the “Cancel Application” option.
Step 7: Confirm Your Cancellation After selecting “Cancel Application,” you will be redirected to a new page where your booking details will be presented. Here, you will encounter an option to cancel your appointment. To proceed with the cancellation, simply click the “Cancel Booking” button. Follow any additional on-screen instructions that may be provided to confirm your cancellation successfully.
Special Note: Cancellation of Certain Appointments It’s important to note that different procedures apply when canceling various types of bookings:
- If you need to cancel a booking related to a Driving License Card Renewal or an Application for a PrDP, you are required to contact the following email address: onlinesupport@rtmc.co.za.
- For those looking to cancel a booking for a Learning License Test or a Driving License Test, it is essential to visit the specific road test center where the initial booking was made. Personal, in-person cancellation is a necessity for these types of appointments.
By adhering to these comprehensive steps, you can efficiently and effectively cancel your driver’s license card renewal appointment with NATIS, ensuring that your schedule is updated accordingly.
