How to check my Clicks Clubcard points balance online

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If you’re a Clicks Clubcard member, you have the opportunity to earn and redeem points for exciting rewards and cashback. Managing your Clubcard points is easy, and in this guide, we’ll show you how to check your balance, update your details, and more.

Checking Your Clicks Clubcard Points Balance

To keep track of your Clicks Clubcard points, you can follow these simple steps:

  1. Visit the Clicks Clubcard website by going to
  2. Log in to your profile.
  3. Navigate to the “ClubCard points” section.
  4. You can view and use your digital ClubCard and check your cashback balance.

Viewing Unposted Statements

If your statement has not been posted yet, you can still view your points. Here’s how:

  1. Click on “View your rewards” on the website.
  2. You can also make updates to your postal, email, and cell details as well as your consent for e-newsletters and SMS communication through the myClubCard Zone. Please note that it may take 24-48 hours for these changes to reflect online.

Contacting Clicks Clubcard Support

If you have any ClubCard-related queries or need assistance, you can reach out to the Clicks Clubcard support team via email at

Understanding Point Conversion and Cashback

To provide clarity on how your points work, here’s a breakdown of the conversion process:

  • 10 points = 1 rand: Your Clicks Clubcard points can be converted into cashback rewards. For every 10 points you earn, you can receive 1 South African Rand (ZAR) in cashback.
  • Qualification Date: Every 2 months, your points are evaluated for conversion into cashback. When you accumulate 100 points or more by the qualification date, those points are automatically converted into cashback.

Clicks Clubcard WhatsApp Number

For an additional way to connect with Clicks Clubcard support, you can reach out via WhatsApp at +27 72 255 5522.

Now that you have a better understanding of how to manage your Clicks Clubcard points and contact support, you can make the most of your membership and enjoy the benefits it offers.