How to check Smart Shopper Balance


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Keeping track of your Pick n Pay Smart Shopper points balance is crucial to maximizing your savings and benefits. Here are the various methods you can use to check your Smart Shopper points balance:



1. USSD (Unstructured Supplementary Service Data):

  • Dial 134930*[your card number]# on your mobile phone.
  • Replace “[your card number]” with your unique Pick n Pay Smart Shopper card number.
  • Press the call button.
  • You will receive a message displaying your current Smart Shopper points balance.

2. WhatsApp:

  • Open WhatsApp on your mobile phone.
  • Compose a new message to the number +27 60 070 3037.
  • Send a message inquiring about your Smart Shopper points balance.
  • You will receive a reply with your up-to-date points balance.

3. Pick n Pay Website:

  • Visit the official Pick n Pay website.
  • Log in to your Smart Shopper account using your credentials.
  • Once logged in, you will find your points balance displayed on your account dashboard.

4. Pick n Pay App (iPhone or Android):

  • Download and install the Pick n Pay app from the App Store (for iPhone users) or Google Play Store (for Android users).
  • Open the app and log in to your Smart Shopper account.
  • Your current points balance will be visible within the app.

Smart Shopper Points Conversion:

It’s important to understand the value of your Smart Shopper points:

  • 1000 Smart Shopper points are equivalent to R10.
  • If you spend R100 at Pick n Pay using your Smart Shopper card, you would earn 50 points, which translates to R0.50.

Points Expiry:

Keep in mind that Smart Shopper Points have an expiry date:

  • Smart Shopper Points expire after 12 months. Be sure to utilize your points within this timeframe to make the most of your savings.

By using these methods to check your Smart Shopper points balance, you can stay informed about your accumulated points and make informed decisions about when and how to redeem them. It’s a simple yet effective way to make the most of the Pick n Pay Smart Shopper loyalty program.