How to contact Eskom Customer Services


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 Eskom Customer Services
Tel: 0860037566 (share call number). Please have the following ready before you call:  Account number, meter number, pole number, address details and your contact details.
SMS 35328
Email customerservices@eskom.co.za

Please ensure that your email has the relevant email subject heading as follows:



  • For Applications related queries, please use #Application and the Province your request relates to.
  • For Accounts related queries, please use #Accounts and the Province your request relates to.
  • For Move In / Move Out related queries, please use #MIMO and the Province your request relates to.
  • For Disconnections and Credit Extensions, please use #DCE and the Province your request relates to.
App: MyEskom Customer App