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There are two ways to submit your FICA documents to World Sports Betting. The first is to log in to your account and click “My Account,” followed by “FICA verification,” where you can upload copies of your documents.
Altenatively email your FICA documents to WSB at fica@wsb.co.za.
FICA requirements usually happen after you’ve opened your account, you may be asked to send in your FICA documents for verification (ID and proof of residence)
If you run into any difficulties or issues during the World Sports Betting registration process, you can contact the helpful WSB customer support team via the contact details listed below or via their website’s live chat function.
World Sports Betting Customer Service Contact Details
| Fica Enquiries: | fica@wsb.co.za |
|---|---|
| General Enquiries: | support@wsb.co.za |
| Payment Enquiries: | payments@wsb.co.za |
| Complaints: | complaints@wsb.co.za |
| Suggestions: | suggestions@wsb.co.za |
| Employment Enquiries: | employment@wsb.co.za |
| Promotions: | promotions@wsb.co.za |
| Betting Line: | 0860 10 33 93 |
| Direct Line: | +2711 326 3633 |
| Alternatively, Please call us on: | +2711 326 3548 |
| Automated WhatsApp Support: | +27 (0)87 240 5109 |
| General WhatsApp Support: | +27 (0)79 712 0818 |
