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FNB Virtual Cards can be linked to a credit card, fusion or debit card, and customers can also load it on FNB-supported digital wallets. Customers who use FNB Virtual Cards have several options for making secure and convenient payments. This includes scanning a QR code with Scan to Pay, tapping their smartphone or a wearable device. Our iOS users can also link it to Apple Pay for tap payments while Android users can use FNB’s Tap to Pay. In addition, the Virtual Card can be used on Samsung Pay, Fitbit Pay, and Garmin Pay.
After creating your FNB Virtual Card, you should create a Card PIN from the Virtual Card menu, as certain device ‘Tap’ payments require a Card PIN at the point of sale (POS). To load your FNB Virtual Card and start making safer and more convenient payments while maximising fuel rewards, follow these steps:
How to load a Virtual Card on Apple Pay
- Log into the FNB App
- Select Cards
- Select your virtual card
- Select “Add to Apple Wallet”
- Follow the prompted steps
How to pay using Apple Pay
- Double click the side button of the iPhone
- Authenticate with biometrics or device passcode
- Hold and tap the top of your iPhone near the contactless symbol on the card machine or Point of Sale device to complete your payment.
- No card pin is required at the point of sale.
How to load your Virtual Card for Tap to Pay on an Android device
- Log into the FNB App
- Select payments > Select FNB Pay > Select Tap to Pay
- Select Register on the bottom right
- Select your virtual card(s) and select a virtual card as your default card at the bottom of the screen
- Select continue then confirm the cards you are about to register
- Wait a moment while registration takes place.
How to pay using a Virtual Card using an Android device
- Ensure your device’s NFC is enabled.
- Unlock your smartphone with your device passcode (pattern, password, PIN or fingerprint).
- Tap your unlocked phone on the card machine and hold for a few seconds
- Your phone will vibrate once for a successful payment & you will receive a push notification.
- For payments over a certain amount, you may need to enter your PIN on the card machine (use your virtual card pin which can be found on the FNB App, under the cards page > select virtual card > Manage pin)
Scan to Pay for Android and iOS users
- Login to the FNB Banking App
- On the Home Screen select ‘Scan to Pay’
- (Alternatively, go to ‘Payments’, then ‘FNB Pay’ ‘Scan to Pay’)
- Scan the merchant’s QR code
- Select which virtual card you would like to use (if you have multiple)
- Enter the transaction amount
- Confirm the payment
How to load your car on nav» Car
- Login to the FNB Banking App
- Select nav» ‘nav-igate life’ on the Home Screen
- Select nav» Car
- Select ‘My Garage’
- Select ‘Add a vehicle
- Follow the prompts to continue
