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To replace a lost RCS card, you must visit the specific store where the card was originally issued. Be sure to bring your identification, such as your ID or driver’s license, with you. At the store, they will provide you with a replacement card. Please be aware that a supplementary fee will be applied to your account for the issuance of the new card.
If you’re uncertain about the location of the store where your RCS card was issued, you can use the RCS store locator tool on their official website. This tool will help you find the nearest store where you can request a replacement card. Here’s the link to the RCS store locator: RCS Store Locator
In the unfortunate event that your RCS card is lost or stolen, it’s imperative to report it promptly to our contact center at 0861 SAY RCS. Our friendly consultants will guide you through the process of blocking your lost card. Subsequently, you will need to visit an RCS partner store to obtain a new card, at which point the block on your old card will be lifted.
For more details on the lost card replacement process, you can visit the official RCS website’s customer support page. This page provides comprehensive information on handling lost or stolen cards, along with relevant contact details: RCS Customer Support
Remember that swift action is crucial when dealing with lost or stolen cards to prevent unauthorized usage and protect your account.
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