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You can contact PAXI via Whatsapp on +27 60 070 2492 or give them a call on 086 000 7294.
The tracking number is on the parcel not the slip. It is also sent to the sender via sms. If the sending PAXI Point accidentally selected the incorrect destination PAXI Point, please contact the call centre to reroute your parcel to the correct one. If it has already been delivered to the incorrect destination, it can be forwarded to the correct PAXI Point. Please note that this might result in a delay of your parcel.