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RDP Housing Hotline number is 0800 146 873.
You can also email info@dhs.gov.za and give them your ID number.
list of contact numbers for housing enquiries in the different provinces may be helpful:
Gauteng: 011 355 4000
Western Cape: 079 769 1207 (Please Call Me)
Eastern Cape: 043 711 9901/2/3
KwaZulu-Natal: 033 392 6400 or 033 3365300
North West: 018 388 5403
Limpopo: 015 284 5000
Northern Cape: 053 830 9422
Free State: 051 405 3883
Mpumalanga: 013 766 6087
If you are not helped, there is also an ombudsman for Human Settlements. An ombudsman is an official who must take up complaints against public and government organisations. These are the contact details:
Email: ombudsman@dhs.gov.za
Call Centre: 0800 1(HOUSE) 46873 (weekdays 8h00 – 15h30)